The deck in our house was completed maybe 4 plus months ago. I had to wait a few weeks but I finally had the roof structure as well as the deck itself painted. About 2 months ago we started looking for some furniture to you know – deck out the deck. We settled on some hardwood pieces. Really simple stuff to begin with – just a middish round rable with half a dozen chairs, 2 of them capable of being stretched out to put the feet up. That was about a month ago. All good, except we bought them from a furniture shop called Early Settler, on Whitehorse Road in Nunawading.

Early Settler may be its name but my buying experience suggests early settlement is not on the menu with them. 4 weeks after we bought the pieces they still cant confirm with us when delivery will be possible. When we made our purchase, we were given the impression that delivery will take place within 2 weeks. In fact we were told that we should be picking the stuff up as soon as they are in the store as and they expect this to be about 7-10 days from purchase.

Just over a week ago I checked in on them. I was already a frustrated customer when I walked in but their change of tune from when we first made our purchase was unpleasant. From a “come pick it up quick” tone it is now a “we never promised anything” attitude. So I suggest if you want certainty on your furniture delivery, look elsewhere. Early Settler furniture may be a shade cheaper than other furniture places but you have to put up with their non delivery. They were shifty and less than honest with us and come Saturday I will let them know in no uncertain terms what I thought of their behaviour. It would have been 4 weeks then (just a couple of days away) and our deck is still without any furnitures. I will avoid Early Settler for any of my future furniture shopping.